Discover the better, more strategic way to manage conflict that yields immediate and long-term results.
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It is now more important than ever for us to use conflict to foster understanding and collaboration. Information about navigating conflict with understanding is more available than ever. Why not start here?
The Curse of Great Expectations
One of the easiest ways to avoid and mitigate conflict is to manage others’ expectations from the outset of the interaction. In fact, most of the conflict situations I’m asked to help businesses with stem from a failure to meet a client’s expectations.