Discover the better, more strategic way to manage conflict that yields immediate and long-term results.
Explore The Blog
It is now more important than ever for us to use conflict to foster understanding and collaboration. Information about navigating conflict with understanding is more available than ever. Why not start here?
The Power of your Personal Leadership Brand
Ever wonder how honest and direct you can ACTUALLY be as a boss or a leader? This article will give you the key to unlock the answer.
Five Ways to Wreck an Apology
Some apologies are just too important to mess up. Here are five common ways to wreck an apology.
The Biggest Conflict Resolution Mistake You Don’t Know You’re Making
One of the BIGGEST mistakes people make when dealing with a conflict is they rush in to try and resolve it before they have any idea of what actually caused it.
The Curse of Great Expectations
One of the easiest ways to avoid and mitigate conflict is to manage others’ expectations from the outset of the interaction. In fact, most of the conflict situations I’m asked to help businesses with stem from a failure to meet a client’s expectations.
How to Set a Goal You'll Actually Achieve
If your knee-jerk reaction to goal-setting is something along the lines of “why would I set a goal when I’m just going to fail to achieve it”, you’re not alone. So how do we go about goal setting in a way that ensures we’re not just setting ourselves up to fail? The answer lies in breaking your goals down into BABY STEPS.
The Hidden Power of Goal Setting
Whether you’re a stay-at-home mom who is responsible for keeping the house running smoothly and children cared for, or a strong professional who strives for success within their business, setting goals can help to improve various areas of your life through an increase in productivity, confidence and personal achievements.
The Varying Intensity of Conflict
Do you know the difference between a conflict that can be settled over a beer or a coffee and those which require more focused support?? The intensity of a conflict can vary and so should your strategy for managing or resolving it.
The Finer Points of Communication
Communication is in everything that we do. It’s how we form relationships, advance our careers and develop personal growth. With the right strategy and expertise, you can take your communication skills from good to great in no time at all!
Negotiation 101: Everything You Need to Know
Healthy negotiation is practiced in many aspects of life, from family and relationships, to your career and overall participation in society. If you’re looking to sharpen your negotiation skills and take a healthier approach to your communication, problem solving and more, this article is for you!
A personal note from Susannah
Five years ago, I would have been surprised at the idea of me making a living as a professional coach. I wasn’t remotely as open to the title of “Coach” as I was to “Lawyer”. I was, and I am, a good lawyer. Why rock that boat?
