Conflict doesn’t have to be hostile. It should be productive.

 

Conflict doesn’t have to be hOSTILE. It should be productive.

At our core, Margisons helps people understand each other in the face of conflict. Our strategies help people see a way through the situation, empower them to take action that they feel is best suited to their success, and support them with insights they can trust throughout the resolution.

Conflict isn't just a legal problem. It's a people one. We help you untangle the problem and engineer the response.

Conflict is an opportunity to better understand others and the response to conflict is an opportunity to demonstrate your value. Engaging effectively in conflict sends a message:

 
 

“I’m kind and understanding, but I will not be EXPLOITED.”

Conflict is an opportunity to better understand others and the response to conflict is an opportunity to demonstrate your value. Engaging effectively in conflict sends a message:

 
 

“I’m kind and understanding, but I will not be exploited.”

Through preventative and responsive conflict management rooted in core strategic pillars, you can find your power and keep your strategic edge.

 

Two powerful approaches to help you make conflict an advantage:

 
 

PREVENTATIVE

The easiest way to manage conflict is to prevent it from escalating. Learn skills and tactics to engage in conflict proactively, better understand others and prove the value you bring to a situation. Empower yourself to get ahead of conflicts and become a better leader.

 
 

RESPONSIVE

Every measure you take in responding to a conflict impacts the outcome. You need high-impact response strategies that provide clarity, control and support in execution. Respond accordingly, navigate the conflict and achieve the optimal outcome.

 
 

What would happen if conflict became an asset?

  • Meredith W.

    “I feel like each consult we have had so far has provided me with a huge “ah-ha” moment. Susannah is direct, she asks the hard questions, and helps me push my thinking to a higher level.”

  • Dr. Tobias E.

    “I was amazed how rapidly Susannah's debriefs and insights gave me strategies to navigate my new leadership role, with immediate results.”

  • Jess M.

    "After only a few sessions, my self confidence has improved immensely. Working with Susannah has been a real game changer!"

  • Sabrina H.

    “The work I did with Susannah helped me get my dream job at almost double my previous income!"

THE FREE MARGISONS CONFLICT PLAYBOOK

 
 

Download the Margisons Conflict Playbook to uncover how you can start managing conflict while strengthening relationships, building trust, and growing your brand.

It’s your new superpower.

 

Discover the tools to make conflict WORK TO YOUR ADVANTAGE.

Keep up with the latest insights on our blog and socials.

Blog
The Power of your Personal Leadership Brand
The Power of your Personal Leadership Brand

Ever wonder how honest and direct you can ACTUALLY be as a boss or a leader? This article will give you the key to unlock the answer.

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Five Ways to Wreck an Apology
Conflict, Communication, Leadership, Reputation Management, Crisis Communication
Five Ways to Wreck an Apology
Conflict, Communication, Leadership, Reputation Management, Crisis Communication

Some apologies are just too important to mess up. Here are five common ways to wreck an apology.

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Conflict, Communication, Leadership, Reputation Management, Crisis Communication
The Biggest Conflict Resolution Mistake You Don’t Know You’re Making
Conflict
The Biggest Conflict Resolution Mistake You Don’t Know You’re Making
Conflict

One of the BIGGEST mistakes people make when dealing with a conflict is they rush in to try and resolve it before they have any idea of what actually caused it.

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Conflict
The Curse of Great Expectations
Conflict, Relationships, Leadership
The Curse of Great Expectations
Conflict, Relationships, Leadership

One of the easiest ways to avoid and mitigate conflict is to manage others’ expectations from the outset of the interaction. In fact, most of the conflict situations I’m asked to help businesses with stem from a failure to meet a client’s expectations.

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Conflict, Relationships, Leadership
How to Set a Goal You'll Actually Achieve
How to Set a Goal You'll Actually Achieve

If your knee-jerk reaction to goal-setting is something along the lines of “why would I set a goal when I’m just going to fail to achieve it”, you’re not alone. So how do we go about goal setting in a way that ensures we’re not just setting ourselves up to fail? The answer lies in breaking your goals down into BABY STEPS.

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The Hidden Power of Goal Setting
The Hidden Power of Goal Setting

Whether you’re a stay-at-home mom who is responsible for keeping the house running smoothly and children cared for, or a strong professional who strives for success within their business, setting goals can help to improve various areas of your life through an increase in productivity, confidence and personal achievements.

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The Varying Intensity of Conflict
Conflict
The Varying Intensity of Conflict
Conflict

Do you know the difference between a conflict that can be settled over a beer or a coffee and those which require more focused support??⁠ The intensity of a conflict can vary and so should your strategy for managing or resolving it.

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Conflict
The Finer Points of Communication
Skills & Tactics
The Finer Points of Communication
Skills & Tactics

Communication is in everything that we do. It’s how we form relationships, advance our careers and develop personal growth. With the right strategy and expertise, you can take your communication skills from good to great in no time at all!

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Skills & Tactics
Negotiation 101: Everything You Need to Know
Skills & Tactics
Negotiation 101: Everything You Need to Know
Skills & Tactics

Healthy negotiation is practiced in many aspects of life, from family and relationships, to your career and overall participation in society. If you’re looking to sharpen your negotiation skills and take a healthier approach to your communication, problem solving and more, this article is for you!

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Skills & Tactics
A personal note from Susannah
A personal note from Susannah

Five years ago, I would have been surprised at the idea of me making a living as a professional coach. I wasn’t remotely as open to the title of “Coach” as I was to “Lawyer”. I was, and I am, a good lawyer. Why rock that boat?

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